What is Salesforce Revenue Cloud?
Salesforce Revenue Cloud is a tool that helps businesses make more money
from selling their products and services. It helps them sell in different ways,
such as online, through phone calls, or through other businesses. It also helps
them charge their customers in different ways, such as monthly, yearly, or
based on how much they use. It also helps them keep track of their money and
make sure they follow the rules.
Why do you need Revenue Cloud?
Customers today want to buy things fast, easy, and in their own way.
They want to choose from different options, such as what to buy, how to pay,
and when to change their orders. They also want to get good service and support
from the businesses they buy from. But many businesses have a hard time giving
their customers what they want, because they use old and slow systems to manage
their sales and money. This can cause problems, such as mistakes, delays, and
lost chances.
Revenue Cloud solves these problems by giving businesses a new and smart
system to manage their sales and money. With Revenue Cloud, you can:
- Make your customers happy:
You can give your customers a smooth and fun buying experience in
different ways. You can also let them do things by themselves, such as
choosing what they want, how much they want to pay, and how they want to
pay. You can also help your salespeople sell faster and better by giving
them tips, discounts, and bundles.
- Make more money: You can
create and sell new things, go to new places, and work with other
businesses with Revenue Cloud. You can also charge your customers in
different ways, such as every month, every year, or based on how much they
use. You can also connect Revenue Cloud with other Salesforce tools, such
as Sales Cloud, Service Cloud, and Marketing Cloud, to know your customers
better and offer them more things to buy.
- Save time and money: You can
make your sales and money processes faster and easier with Revenue Cloud,
from getting orders to getting paid. You can also make sure you follow the
rules and don’t make mistakes with Revenue Cloud. You can also see how
well you are doing with your sales and money with charts, reports, and
numbers. You can also use smart machines to predict how much money you
will make, what problems you might have, and what actions you should take.
How does Revenue Cloud work?
Revenue Cloud has four main parts that work together to help you manage
your sales and money. These are:
- CPQ and Billing: This part
helps you make and send quotes and bills to your customers. You can also
make different payment plans, such as monthly, yearly, or based on usage.
You can also change your contracts and subscriptions with your customers,
and update your bills automatically.
- Partner Relationship
Management: This part helps you work with other businesses, such as
sellers, distributors, brokers, and agents. You can also let them sell
your products and services through a website, where they can see what you
offer, how much it costs, and how to make quotes. You can also track and
reward their work with commissions, bonuses, and games.
- B2B Commerce: This part
helps you make and manage your own online store, where your customers can
see, choose, and buy your products and services. You can also make your
online store look nice and attractive with your logo, colors, and
promotions. You can also connect your online store with your CPQ and
Billing, as well as your stock, delivery, and payment systems, to give
your customers a safe and easy checkout.
- Revenue Cloud Workflows:
This part helps you make and change your sales and money processes with
easy tools. You can also make processes that connect different Salesforce
tools, such as Sales Cloud, Service Cloud, and Marketing Cloud, to link
your sales and money operations with your customer interactions. You can
also use ready-made templates and best practices to start quickly and
easily.
Who can use Revenue Cloud?
Revenue Cloud can be used by different kinds of businesses and
situations, such as:
- Software:
You can offer your customers different subscription plans, such as
monthly, yearly, or pay-as-you-go, and charge them based on how much they
use or what they get. You can also let your customers change their
subscriptions anytime, and change their bills accordingly. You can also
use your customer data and behaviour to suggest and offer them more things
to buy and keep them loyal.
For example, XYZ is a software company that uses
Revenue Cloud to offer its customers different subscription plans based on how
many screens they can watch at the same time. XYZ also charges its customers
based on how much they watch and what they watch. XYZ also uses its customer
data and behaviour to recommend and offer them more shows and movies to watch
and keep them happy.
- Manufacturing:
You can sell your products and services in different ways, such as online,
through phone calls, or through other businesses. You can also let your
customers make and change their orders, and give them clear and fair
prices and quotes. You can also manage complex money situations, such as
partial payments, partial deliveries, and delayed payments. You can also
track and improve your stock, delivery, and customer satisfaction
processes to save money and time.
For example, Abc is a manufacturing company that
uses Revenue Cloud to sell its products and services in different ways, such as
online, through dealers, or through partners. Abc also lets its customers
customize and change their orders, and gives them accurate and transparent
prices and quotes. Abc also manages complex money situations, such as milestone
payments, partial shipments, and deferred revenue. Abc also tracks and
optimizes its inventory, delivery, and customer satisfaction processes to
reduce costs and increase quality.
- Healthcare:
You can give your customers different and easy payment options, such as instalments,
pay-per-service, or pay-per-outcome. You can also manage your contracts,
subscriptions, and renewals with your customers, as well as your
suppliers, vendors, and partners. You can also follow the rules and be
accurate with your money recognition, such as ASC 606 and IFRS 15. You can
also use your customer data and feedback to improve your products and
services, and make new and better things.
For example, ABC is a healthcare company that uses
Revenue Cloud to give its customers different and easy payment options, such as
pay-per-outcome, where they only pay for the results, they get. ABC also
manages its contracts, subscriptions, and renewals with its customers, as well
as its suppliers, vendors, and partners. ABC also follows the rules and is
accurate with its money recognition, such as ASC 606 and IFRS 15. ABC also uses
its customer data and feedback to improve its products and services, and make
new and better things.
How can you get Revenue Cloud?
Revenue Cloud is a powerful and useful tool that can help you make more
money from selling your products and services. It can help you make your
customers happy, make more money, and save time and money. It can also help you
connect and improve your sales and money processes, and see how well you are
doing with your sales and money. Whether you are a small business or a big
business, Revenue Cloud can help you reach your money goals and beat your
competitors.
